Terms & Conditions

  • Must Be 18 years or older to book

  • No refunds or exchange for reservations made in the event of no show or cancellation of booking. No pets allowed.  

  • Formal Identification required upon check-in. No decorations unless approved by management. No Littering, No Smoking/Vaping in dome and surrounding vicinities No open flames, No Cooking No strong odors No disorderly conduct.  

  • No Illegal Activities Firepits are managed by Glamping hosts only.  

  • No unauthorized removal of any items from the Glamping Site.  

  • No additional guests outside of the persons booked.  

CHECK IN ​ 

  • Check in time- 3PM – Contact us directly if checking in later than 3PM.​ 

  • Reception and Site hosts - Each guest will be greeted by glamping host upon check in and will be assisted with all needs during stay.​ 

  • All bookings and reservations must be in a registered guest name. ​ 

  • For Groups or couples, at minimum one guest will be the main registered guest , to confirm the reservations. ​ 

  • All other guest names, be it couple or group, must be registered under the applicable reservation. ​ 

  • Card Payments must be in the name of the registered guest, even if same is single split charges amongst groups. ​ 

  • Card must be owned by the registered guest on the reservations. ​ 

  • We do not accept cards payment from non-registered guests. ​ 

GROUP BOOKINGS 

  • The above and additional policies apply to all group reservations. The main registered guest is responsible for notifying all members of their group, on the terms and conditions of their stay. 

CHECK OUT​ 

  • 11AM​ 

  • Dome/ tent/ room will be inspected by designated staff 

LATE CHECK OUT​ 

  • Please ask about late check out before the departure date.  

  • Late check out fee is EC50 

  • Arrival by flight - Please share flight details so we can be aware of any delays. ​ 

  • Early check-in can be done once your accommodation is available. ​ 

 

DAMAGES/ MISSING ITEMS​ 

Guest agree and will pay for any damages or missing furniture on inventory not seen as listed for room.​ 

  • The Registered guest for each accommodation is responsible for 100% of the new replacements charge, plush shipping and handling for :-​ 

  • Willful or accidental  Damages  to tents, fixtures, Fitting, Furnishings and any other equipment, electronic appliances and linens, mattress, blankets caused by use of oils, polish of all kinds , including removing or missing items,  aforementioned.​ 

Add on services and events - ​ 

  • Guests can book additional services at the advertised additional costs. ​ 

  • These services are offered in collaboration with other locally owned and or operated businesses.​ 

  • Payments will be made directly to the business / tour operator by the guest at the start of the event.  No refunds.​ 

  • The services agreements remains between the guests and the locally owned and or operated  business and not Glamping  Grenada ​ 

 

KIDS POLICY  

 

  • All children must be under strict adult supervision, at all times on the premises. ​ 

  • Glamping Grenada does not provide supervision  services. ​ 

  • Each Accommodation includes 2 queen-size beds. 

PETS POLICY ​ 

No Pets allowed ​ 

Other factors to consider:-​ 

Keep dome door closed at all times to avoid insect invasion.  As we are surrounded by nature , this may be unavoidable depending on the season. ​ 

​ 

We have taken measures at this facility, but please consider staying with your understanding in advance.​ 

Also, please bring an insect repellent.​ 

​ 

Payment policy​ 

  • All payments are taken online and by credit and international debit cards. ​ 

  • Rates in Eastern Caribbean dollars. ​ ​ 

  • Fixed down payment is required to secure all bookings 

 

RISK POLICIES  - GUESTS​ 

 

Fire prevention​ 

  • Guests are strictly prohibited from lighting candles, or naked flames of any description, inside of the tents/ Dome accommodations or on the non-designated areas on premises.  ​ 

  • 100% Smoke Free  in premise of tents/ domes and identified non smoking areas.​ 

  • No Vaping of any kind.​ 

  • No aerosols inside tents.​ 

  • No diffusers with or without essential oils.​ 

  • Violators will be charged EC500 for returning tents/domes, to smoke free states and agreed to same by accepting this policy​ 

Cancellation policy​ 

  • All reservations are non-refundable. ​ 

  • Early check out - Accommodations fees are non-refundable. ​ 

  • No Shows - Non refundable. ​ 

 Disclaimers​ 

  • Glamping Grenada reserves the right to amend any of the service offering, terms, conditions and policies without notice. ​